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Highlights

•  Created great moments and caught audience’s attention by creating unique and creative presentations.

 

•  Improved sales by providing remarkable customer service and advising clients of the company’s products.

•  Assisted in training my classmates on the tourism booking apps, such as Sabre and Amadeus.

•  Created an Excel tool that improved the store’s accounting management and the store’s input and output tracking.

Work experience

Travel Agent (Placement) Travelpoint Enterprises Inc.                                    May to July 2017

•  Research all-inclusive package information and pricing.

•  Contact suppliers such as Air Canada Vacations, Sunwing Vacations, Air Transat to clarify the flight details such as meals, seats, etcetera.

•  Computing/IT support

 

Server –  Mucho Burrito Mexican Fresh Food                                       March to December 2015

•   Help elaborate daily’s “mise en place.”

•   Responsible for attending costumers after rush hour, closing duties and lock the main doors.

 

Bartender/Bar-back –  The Burlington Arms – London, UK                  March to November 2014

•   Prepare and serve drinks and beverages to patrons, and take food orders.

•   Clean and sanitize bar and equipment and replenish supplies, maintain glassware, ice, and beer barrels.

•  Operate the cash register, manage the budget and close the bar on a daily basis.

•  Answer inquiries from customers.

                                               

Sales Associate/Assistant Store Manager – Canary Island, Spain           April 2012 to May 2013

•   Contact the suppliers for wholesales, ordering and paying for goods.

•   Elaborate and apply an Excel document in order to maintain the business’s accounts and stock methodically.

•   Answer inquiries from customers.

•   Manage the budget.

 

Bartender/Bar-back  – Radical Bartending School – Canary Islands, Spain

January to December 2013

•   Preparing and serving cocktails.

•   Cleaning and sanitizing bar and equipment and replenishing supplies.

•   Maintaining glassware, ice, and beer barrels.

•   Closing the bar on a daily basis.

Languages

Spanish

English

Skills
  • Interact well with Diverse Cultures/ Groups

  • Research and Planning

  • Ability to Understand & Improve Human Relationships

  • Work Well Under Pressure

  • POS system

  • Microsoft Office

  • Communication & and customer service

  • Work in fast-paced environments

  • Multi-tasking 

  • Operations & and teamwork

Tourism Service Management – Seneca College                                                                2017

Travel Services Specialization

Toronto, ON

Bachelor’s Degree – University of Salamanca                                                                     2006

Majored in Criminology and Private Investigation

Salamanca, SPAIN

Education​
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Marcial Cuesta Nájera 

E-mail: marcial.cuesta.n@gmail.com 

Phone: 416-824-4197 

RESUME

BartenderOne - 2013
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